MULTI LEVEL BUSINESS
MLM SUCCESS
1 THE MULTILEVEL MARKETING CONCEPT
What is Multi-Level Marketing?
MULTI-LEVEL MARKETING, or MLM, is a marketing strategy which
creates a down line of distributors and a hierarchy of multiple
levels of compensation. The sales force is compensated not only
for their own sales but also for the sales of the people they help
recruit. Firms, having a large product base, often cannot employ
equivalent sales force; and believe they would be better off
without the traditional approach. Hence, they implement MLM to
survive competition from multi-nationals.
MLM is also known as Network Marketing because it utilizes
a network of individual customers to hit other potential
customers. In other words, every individual customer serves as
a sales repre-sentative.
Multi-Level Marketing Vs. Pyramid Marketing
People often confuse MLM with pyramid marketing; however
there is very clear distinction between the two approaches:
pyramid marketing is about getting your money and then using
you to recruit other distributors; MLM, on the other hand, is
about moving the product through a larger network of
distributors so that the business can increase sales volume.
Another difference between MLM and pyramid marketing is
that Pyramid marketing requires each level to DOUBLE before a
new level is created so it isn't fair to people lower down in the
levels and also unethical. MLM, however, awards a commission
based upon the volume of product sold through own sales
efforts as well as that of the down line organization.
Since MLM faces the risks of initiating a business that has
not been tested by the customers is not recognized, people
prefer to wait a coupe of years before joining. Hence, they also
witness the compa-ny’s track-record and reliability.
STRUCTURE OF MULTI-LEVEL Marketing
Multi-level Marketing follows a significantly different structure
than Pyramid marketing: the network is divided into parts
comprising of different number of people. Some parts of the
network may comprise of lesser people because the initiator
might not have been able to sign-up more people; however,
other parts may have flourished due to a hard-working marketing
genius have good resources. Hence, MLM turns out to be a
fairer approach to income generation.
GROWTH WITHIN MULTI-LEVEL Marketing Firms
An MLM opportunity, having a wide-spread network, brings
greater growth prospects as members become eager to introduce
more people. Furthermore, those present higher up in the network
are encouraged to share their experiences with those subordinating
them. This is because improvements in the performance of new
entrants and subordinates will result in higher profits for the seniors.
HENCE, great income-earning opportunities can be availed out of Multi-
level Marketing firms. The only key is to select one with a successful
product or service; such that you would prefer for yourself.
2 UNDERSTANDING THE MLM SITUATION AND
OPPORTUNITIES
Multi-level Marketing is in fact a Distribution Revolution. The
evolution of multi-level marketing has fostered a business
paradigm shift that has changed remarkably
the traditional ways through which a product was marketed and
distributed to the end users. Multi-level marketing has eliminated
the need of requiring additional warehouses, wholesalers, and
retailers and advertising budgets making it as one of the lowest
cost marketing methods. Hence this new mode of marketing has
freed up a lot of money that was previously being eaten up by
huge advertising budgets and these funds can now be utilized
by developing better and innovative products.
SCOPE OF MULTI-LEVEL Marketing
The multi-level marketing technique incorporates multiple levels of
marketing spreading to masses of potential customers and this is what
actually all companies desire that is to reach to maximum number of
prospects. Especially with the advent of internet market-ing, the scope
of MLM or Network Marketing has reached the apex. Companies in
various industries like the health care products, beauty
and skin care lines, cosmetics, and various others cannot actually
survive in the long run without actually implementing Multi-level
marketing strategies especially amid the course of their business.
Highlighting the scope of Multi-Level Marketing, Michael L.
Sheffield, the CEO of Sheffield Research Network, a Direct selling
and MLM consulting firm, in his Direct Sales Journal, issue of Feb /
Mar 1999, wrote an article titled "Comp Plan Conversion: Direct
Sales to MLM Compensation Plans" in which he maintained that
MLM has introduced a paradigm shift in the traditional direct selling
business and with the internet revolution the success of MLM
companies has raised many folds. He further cited the statement
produced by Neil Offen, president of the Direct Selling Association
that MLM had gone from 25 percent of Direct Selling Association
membership in 1990 to 77.3 percent in 1999.
MULTI-LEVEL MARKETING OPPORTUNITIES
Multi-level Marketing is a career of uncountable opportunities
and growth prospects in the economy. Today multi-level marketing
is not only viewed as one of the most cost effective and efficient
sources of marketing and distributing your products and enhance
your sales, profits and business leads but also it is considered to be
a source of employment generation in the economy.
As more and more people are moving towards e-marketing and e-selling, MLM is
creating a buddle of employment opportunities and is considered to
be a source of residual income for a number of people around the
world including students, unemployed, and the women especially
the house wives.
Not only has this, MLM offers a variety of benefits
to the companies to achieve maximum profits.
3 UNDERSTANDING THE MLM MODEL
As we have discussed earlier that MLM marketing is also
referred to as Network Marketing and as the name implies it
has multiple number of people (and/ or networks)
marketing a product to the consumers. In very simple words
under multiple-level marketing a company employees a sales
representative (sometimes referred to as a distributor, an affiliate
or an associate) who performs the following basic tasks,
Firstly getting customers and generating sales.
Secondly generating, recruiting and training other people
as sales reps to get customers or generate sales.
Let’s discuss in detail how the Multi-Level marketing model
works?
MULTI-LEVEL MARKETING MODEL
The following four step model wil demonstrate how a multi-
level marketing model works:
•
• STEP I: Sales Representatives gets the customers
Initially the MLM Company appoints a sales representative and /
or distributor whose primary motive is to sell the product or service
to the prospective customers.
The initial number of customers he
has to get varies with the company’s plan and commission structure.
But it is usually better to get as many customers as the
person can retain effectively and can make repeat sales to them.
Also if your company’s payment structure is more rewarding
towards training people to get more customers than as a MLM
marketer you should limit your efforts towards getting a few
customers first at this stage and than focus on next stage that is
getting them trained to promote sales.
This strategy is well appropriate for companies who pay you to “duplicate your self”.
• STEP II: Train and recruit a person as a sales representative:
After generating a few customers and making sales to them as
done by normal direct marketing or direct sales, a multi-level
marketer next job is to train a person to act as sales representative
and to convince him to bring more prospects and generate more sales for the company.
This person would be called your downline.
Here your role is of a recruiter rather than a retailer or distributor.
• STEP III: You teach the rep to train and recruit another person as sales rep:
Once your sales rep get enough number of customers at will
and generates sufficient sales, it is time for you to train them to get a sales re.
Your job as a leader has now multiple
dimensions such as gener-ating further sales, training people to
become sales rep and training the sales rep to train future people as sales rep.
The focus of your efforts will again depends
on your commission plan, you as a marketer would off course
concentrate your efforts where you can get higher commissions.
• STEP IV: Repeat the above steps to generate a chain:
Once you recruit and train your sales rep to train further
people and generate more customers, now you can recruit
another sales rep and follow the same procedure making a
network of distributors within you downline.
This is the reason why it is called multi-level or network marketing and hence
companies through MLM tactics cannot only generate reliable
customers but also can get its products and/ or services to
masses of people with minimal costs and in a rela-tively shorter
period of time as compared to the tradition marketing methods.
The above procedure well explains the MLM model but is it
always that easier to get as it appears? Or how is it possible for
a company to promote MLM marketing? A well-designed
compensa-tion plan is the only answer to the above questions.
In our next chapter we will discuss guidelines to develop an
effective compensa-tion plan.
4 TIPS TO DEVELOP APPROPRIATE
COMPENSATION PLAN
As we have discussed earlier that Multi Level Marketing is simply
a business model for moving products and services from
production to the consumer using a network of inde-
pendent distributors with a multi level commission payout plan.
Since distributors can recruit other distributors and establish
teams that work together, the pay out plan is a bit complex too.
In any MLM company the basic key to drive the MLM marketing
force in the required direction to produce the best results is the
compensation plan.
Commission plans or compensation plans
are how MLM companies reward a distributor’s production that
drives the distribu-tion channel to maximize profits.
BASIC COMPENSATION STRATEGY
It is essential to highlight that every company is different and
each has different commission plans, some of which appear
complex or complicated too.
However the underlying compensation strategy has the following basic components.
Retail Commission: As the name implies retail commission
is the commission allocated to motivate the marketer to
generate sales. It is the commission that a marketer will be
paid on the number of sales he makes to his customers.
Sponsor Commission:
The next component of an MLM compensation plan is the commission that is paid to a
marketer for the sales generated by its downline hence it
requires the marketer to focus on persuading and generating other sales rep for sales promotion.
Companies who want to expand their marketing and distribution efforts
usually pay better commissions to motivate their marketer
to bring more sales reps to the company.
Training Commission: Few companies also pay their marketers to
train the sales reps down the line.
These marketers basically act as leaders and have adequate experience,
knowledge and skills to train the new staff.
In addition to the above components it is also important to
mention that MLM is all about leveraged income that is a sales
repre-sentative not only earn commissions on his own sales but
he also earns commission on the sales generated by the people
he has intro-duced, trained and recruit as sales rep.
Also it is imperative for marketers to beware of the tactics some times
unethically used by a few MLM companies by developing
complex compensation plans.
In the up coming chapters we will
discuss MLM scams and frauds and means to avoid them.
Although Multi-Level Marketing business has very sound
opportunities and prospects of growth and success, however
statics reveals that most of the people who enter
this endeavor face though hurdle.
A study reveals that almost
eighty-five percent of the MLM companies fail within the first
eighteen months.
Hence for a person it is essentially vital to start
this business prudently.
Listed below are some guidelines to follow:
STEP I: INVESTIGATE THE COMPANY
It is critical for the success of a marketer to join a company
that is sound and is viable to enter as a Multi-level marketer.
Here are few points to consider:
• Start with a well experienced company:
In order to enter into Multi-level marketing, it is usually wise to start
with a well experienced company that has been in the business at least
for three years or more.
The reason behind is the company itself has
surpassed the initial survival phase and now must be in the growth
stage increasing your chances of success as a marketer.
• Opt for a Public Limited Company:
Well known and well established public limited companies are not
only safer to enter but also you have high and easy access to the
information regarding the company’s background, its people and its
business and financial strength. It is also recommended to compare
the salary or commission with the average sales of the company that
will indicate you whether it is a good place to start with.
• Select a member of a business bureau:
It is always ideal to join a company that is a member of a
business bureau or registered with the Direct Selling Association.
This will not only ensures the company’s reliability
but also you can make your complains to these organizations
regarding any misconduct by the company.
• Investigate company’s track record:
Essentially important is to look at the company, see how it does
business. Is it on ethical grounds? Check out its track record. Find
out whether it has a stable track record and identify whether the
compa-ny’s values match up with yours. It is essentially important
for long term presence in the Multi-level marketing industry.
Along with identifying a sound company it is also highly impor-tant
to know about the product you have to market. Remember your
success as a Multi-level marketer ultimately depends on the sales of
the product you are offering. Here are few questions to investigate:
• Is the product marketable?
As a marketer it is important to pick up a product that is highly
marketable and has sound qualities and features through which you
can promote sales. Also in order to sell products you need to know
their features. Sometimes it is essentially important to research and
have sufficient knowledge in order to market your self. For example
if you are selling some computer software you should have sound
knowledge of the technology. Hence before picking up a company
a marketer must evaluate these issues.
• Do you your self like the product?
If you like the product your self, it will be easier for you to market it
and hence you can also convince others to become sales represen
tative. Remember multi-level marketing is more of word of mouth
marketing, when you like it your self you feel more confident as you
know the product is good and you are no making fake promises.
• Is it reasonably priced?
Naïve marketers often ignore the importance of price which
is one of the reasons of their failure in the field. It is essentially
impor-tant to ensure that your product is well priced and either it
has got excessive qualities or is comparatively cheaper to other
brands avail-able in the market, otherwise it will be next to
impossible for a marketer to generate enough.sales.
Also some
companies do offer discounts on certain number of sales, you
must identify the discounts associated to improve your profits.
• Is the product consumable?
In order to generate more commission, try to select consumable
products, as it raises the chances of repeat sales. In addition to that
if your customer likes the product than you can retain him for long
term and hence finally can convince him to act as a sale rep, which
will ultimately increase our future earnings.
• Is there a demand of the product?
Never select products that are obsolete, or are excessively
avail-able at retail outlets. If your products do not have enough
demand you would be wasting your time and efforts for nothing.
STEP III: INVESTIGATE THE COMPENSATION PLAN:
The next crucial step is to well understand the compensation
plan. As most of the times a multilevel marketer is providing dual
service; one as a seller and the other as a recruiter, hence his
commis-sion and compensation depends on both. This is why it
is important to well understand the company’s compensation
policies before hand. Here are a few tips:
• Is your compensation based on sales or recruits?
Remember that it is an illegal practice to pay commission on
the number of recruits. So you must identify the compensation
plan. This will help you focus your efforts.
• Identify the hidden costs:
Some companies do require paying some initial money or
membership fee to get your self registered as a marketer or sales rep
on companies’ behalf. Identify whether you will generate enough
commissions to cover your initial money paid. Also if the investment is
relatively high be careful as some fraudulent companies do ask for
paying huge some initially. Always refrain from joining them.
• Do you have to achieve any targets?
You must find your targets for example how many members
do you have to recruit. Some companies require that you sign up
a certain amount of people in a given period of time before you
will receive payment. Not only that few companies require you to
cross target level of sales first before paying you. This may
cause problems for new and naïve marketers.
In addition to above there are also few other important points
that guarantees your success as a multi- level marketer. These are:
• Training the sales person:
Some companies do provide training to their sales rep and
MLM marketers about the product features and company’s
profile. Also good companies do train their staff to improve their
marketing skills. It is better to select such company especially if
you are new in the multi-level marketing industry.
• Active involvement:
Some companies also offer a discussion forum where you
can interact with the other members. It is good for you as during
the course of your work a few questions may arise that you need
answers to and you want to get suggestions from other people in
the same company who can help you resolve your queries and
can give you the correct answers you need.
• Take recommendation from the current member:
Always get in touch with someone who is already a member
of the MLM. Ask them their recommendations about the
company and their views regarding the way the MLM system
works in the company.
• Beware of Scams:
There are number of fake companies and fake claims.
Beware of them.
In the upcoming chapters we will discuss in
detail about MLM scams, which will help you to protect your self
from entering fake companies.
In a nut shell a good company comprises of people who are
committed to products that actually help make people’s lives better,
which see their distributors as their assets and have promising
compensation plans that pay well in return of efforts, that train their
people and are always there to help their people.
Hence if you follow
the above important steps, you will be able to select a good MLM
company that will guarantee your success as a multi-level marketer..................
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